Privacy Policy
Last updated: June 15, 2025
Gozero Print (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
- Identifiers: First and last name, email address, billing and shipping address.
- Commercial information: Details of products purchased and order history.
- Payment data: Payment method, transaction identifiers (we do not store full credit card numbers).
- Image uploads: Photos or custom designs uploaded for print orders are stored securely and used only for order fulfillment.
- Device and usage data: IP address, browser type, pages visited, and cookies to enhance user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate about your purchases and account.
- Improve our website, services, and user experience.
- Comply with legal obligations.
We do not sell or rent your personal information to third parties.
3. Tracking Technologies
We use cookies and similar tracking technologies for analytics and advertising purposes, including:
- Google Ads & Analytics
- Meta Pixel (Facebook/Instagram)
- Microsoft Advertising
- Segment
- Amplitude Analytics
- Wistia (for video content)
These services may collect internet or other electronic network activity information. You can manage your cookie preferences or opt out using browser settings or the services’ opt-out links.
4. Targeted Advertising & Analytics
We may share your data with third-party services for purposes such as:
- Conversion tracking
- Behavioral advertising
- Analytics and performance monitoring
This may be considered “targeted advertising” or a “sale” under certain privacy laws.
5. Where Your Data is Processed
Your information may be processed in:
- Canada
- United States
Data is stored or processed through platforms like Stripe, PayPal, Google, Meta, Microsoft, Contentful, and other secure third-party vendors.
6. Your Privacy Rights (Applicable to Canada and BC Residents)
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA), you have the right to:
- Request access to your personal data.
- Request correction or deletion.
- Withdraw consent at any time.
- Inquire about how your data is used or shared.
To exercise these rights, email us at: customerservice@gozeroprint.com
7. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. This includes encryption, secure payment gateways, and limited access to your information.
8. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.
10. Contact Us
If you have any questions about this policy or your personal information, you can reach us at:
customerservice@gozeroprint.com
